Direct Sales
Audioexcitement is dedicated to finding the best products and values in high-end audio, and bringing them to you at a reasonable price. The selection principle we use is: would we buy the product for ourselves? Moreover, we will make sure the system you purchase meets your expectations and help you realize its full performance capabilities. In order to provide you with the best value, the best performance, and the best service, we have developed a marketing strategy to sell directly over the internet through a third party intermediary, that will act in a fair and equitable manner should a dispute arise.

Free Shipping in the US
If you live in the continental United States, shipping is absolutely free.

Warranty
All the products we sell are warranted by the manufacturers against defects in materials and workmanship that occur in normal use. Please check the specific manufacturer's warranty.

30 Day Money Back Guarantee
At audioexcitement you get your money back if you are not satisfied. If you purchase products from us and you are not completely satisfied, you can return them for a full refund minus shipping charges. The only thing we ask is that you return the loudspeakers to us properly packaged in the original packing materials.You are responsible for paying all shipping charges for returned items.

Disputes
If you are dissatisfied with your purchase please email or call us right away. If your dissatisfaction cannot be resolved and you want your money refunded, you must return the product to us before we will be able to reverse the charges. All items must be returned in the original packaging. You must contact us to get a return authorization code prior to returning items to us. We are always courteous and your money will be refunded within 48 working day hours after the product has been returned.